FAQ

What is Head2Toe Recycling?

Head2Toe Recycling is a social enterprise created to serve as the bridge between corporations, retailers, individuals in creating sustainable solutions both in the U.S. and in developing nations. We make an environmental impact by recycling consumer textiles and mobile phones. We keep these items out of landfills. We also provide commerce opportunities to small business owners in developing nations in need of work opportunities. If you give away these items in developing countries, you will destroy markets. The business owners sell the used and unwanted cell phones, clothing, accessories, and shoes in their communities for profit, and receive a sustainable living income.

Why should I recycle my clothing and shoes?

Consumers contribute the most to landfills, especially with textiles and electronic devices, which is terrible for the environment. If people and businesses, instead, recycled clothing and shoes, they would help not only our planet but also people in developing nations who sell and wear the shoes, clothing, and accessories and need these second-hand items. More than 70% of the global population wears reused clothing. To learn more of the scoop as to why our planet needs consumers and businesses to curb what goes into the trash and landfills, read about the reality we face on our planet.

Why should I recycle my cell phone and related clothing accessories?

When you recycle your cell phone, it reduces greenhouse gas emissions, and it keeps mobiles from landfills. It also helps to conserve natural resources because the materials used for mobiles can be reused. Further, a report by the International Telecommunications Union states that 89% of people in developing countries own a cell phone, and they are a vital necessity. People need mobile phones for commerce and money transfers in the digital age.  Recycled cell phones are less expensive for people to buy in developing countries. For more information about the harm happening to our planet by garbage, please visit our Scoop page.

What is recycling?

According to the Environmental Protection Agency (EPA), “Recycling is the process of collecting and processing materials that would otherwise be thrown away as trash and turning them into new products.” Some of the benefits include reduction of waste in landfills, prevention of pollution, and the creation of American and global job opportunities.

What type of clothing and shoes do you accept?

We accept clothes, related accessories and shoes that are in reusable condition. Remember, small business owners in developing nations sell the merchandise in their communities, and the items have to be in sellable condition. For more information about the types of clothing and shoes we accept, please refer to our What Can I Send page.

What kind of mobile phone do you accept?

We accept all unwanted mobile phones and chargers. We do not accept tablets and other electronic devices. When contributing your old cell phone, please make sure to reset the phone to factory settings and wipe out all of the data that may be on your phone for your protection. If you’d like a quick overview of what we accept, please visit our What Can I Send page.

How does my favorite charity get paid?

The items that you or the employees of your business no longer want or need become currency for a worthy cause in the U.S. Once we receive and process your things, your designated charity will receive a check. At present, your merchandise can help support 5 national charities, which include, Feed the Children, Wounded Warrior Project, American Cancer Society, ASPCA, and Big Brothers Big Sisters of America. 75 percent of the net profit, which is one of the highest rates in the recycling industry, for your contribution are paid to the designated nonprofit you choose in your name.

Can I only designate a charity on your list, or can the funds go to another cause?

For the moment, Head2Toe Recycling only issues a check to our partner national charities and offices, which are Feed the Children, Wounded Warrior Project, American Cancer Society, ASPCA, and Big Brothers Big Sisters of America. To learn more about the vital work that these organizations do every day in our communities across the nation, please check out our Giving page.

Where do the cell phones, clothing, related accessories and shoes I send to Head2Toe Recycling go?

After issuing the check to the designated national office of our partner charities in your name, the clothing, accessories, shoes and mobile phones are consolidated with those of others who want to help create sustainable solutions, and they are shipped to micro-entrepreneurs around the world. By giving us your unwanted items, you are not only providing work opportunities for Americans, but you’re also giving a hand-up, and not just a hand-out, to people living in poverty who want and need work opportunities selling the merchandise in their communities. Find out more about our micro-enterprise work on our Legacy page.

What kind of stuff can I put into the Tidy Up Bag, or not?

We accept clothing, related accessories, shoes and unwanted cell phones that have been wiped clean of data and reset to their factory settings. For a complete list, please refer to our What Can I Send page.

Can I send my stuff in a box instead of an Tidy Up Bag?

Unfortunately, because of the way we process all of the shipments we receive, it’s important that you use the Tidy Up Bag. We cannot accept shipments sent to us in boxes or other non-approved packaging.

Do I have to separate the clothing from shoes, accessories or mobile phones?

There’s no need to separate anything. Just fill the Tidy Up Bag with all of the clothes, shoes, accessories and cell phones you would like to send to Head2Toe Recycling.

Why do I have to pay for my Tidy Up Bag and also for the shipping?

We’re all about sustainable solutions, and as a social enterprise, we want to provide the micro-entrepreneurs with whom we partner in developing nations with commerce opportunities. That means we have to have a solid business model for them and for us to provide micro-entrepreneurs, who are fellow business owners, with the best experience and pipeline for inventory.

Why don’t you just give away the clothing, accessories, shoes and cell phones I contribute to you?

The answer is simple. We don’t want to destroy commerce for people living in families. Head2Toe Recycling is about sustainable solutions for our planet and also people. If we just gave away the contributions you make, we would be destroying micro-enterprise businesses that operate in developing nations. In fact, to protect commerce and work opportunities for people in developing countries, some governments and municipalities have created regulations that outlaw the practice of dumping free merchandise in their communities. Instead, our social enterprise is about creating opportunities and hope, and we do this by providing micro-entrepreneurs around the world with a hand-up rather than merely a hand-out.

How do I get my stuff to you?

There are two ways you can join thousands of others to Rethink Recycling and become part of a sustainable solution. To get started, you simply have to order our Tidy Up Bag, fill it up and then drop it off at any UPS location for shipping to us. The shipping address for the Head2Toe Recycling warehouse is 6457 Hazeltine National Dr. Suite 115, Orlando, FL 32822. If you happen to be in the Orlando area, we also accept drop-offs at our warehouse. Unfortunately, because of liability reasons, we do not take any drop-offs or Easy Solution Bags at our World Headquarters.

Do you have any drop-off locations?

At present, if you’re in the Orlando area, Head2Toe Recycling accepts drop-offs at our international warehouse located at Head2Toe Recycling, 6457 Hazeltine National Dr. Suite 115, Orlando, FL 32822. We do not accept any drop-offs or Tidy Up Bags at our World Headquarters due to liability and insurance reasons. We can be reached at 407.784.6290 if you have any questions.

How can I get started sending you my clothing, accessories, shoes and cell phones?

It’s really easy. All you have to do is visit our Get Started page, select one of our five nonprofit charities to receive the funds from your contribution in your name, order your Tidy Up Bag(s) and then ship it to us from any UPS store or drop it off at the Head2Toe Recycling Warehouse. If you have any questions about shipping, please call us by at 407.784.6290.